The administration of your benefit plans is just as important as selecting your plans to begin with! However, the administration is often overlooked due to time and budget constraints of HR departments...this is where we come in. We manage group administration from new hire onboarding to claim assistance to termination--we are with your employees every step of the way. Our high touch, high tech approach gives you the best of both worlds and allows us to anticipate future claims based on the relationships we cultivate.
Your employees need assistance. You know it, but how can you afford to have an advocate on your staff with limited resources and an over burdened Human Resource department? But that's where we can come in. We can be that advocate, we can offer employees real time assistance when it comes to one of the most sensitive topics: their benefits. We are happy to have employees contact us to ask questions. We can help, but more importantly we want to help.
Processing of Enrollment/Termination/Changes
At Superior we handle your administrative burdens. This might be as simple as collecting new hire paperwork, reviewing your HRIS feed to make sure its going to the right place (with the right information!) or submitting changes through our online portal (find out more on our Solutions Page). We work with you on how you want your employee transaction to be handled and offer many options on how that process can go.
HR/Benefits/Payroll Technology Assessments
It can be hard to find the right technological solution for your company--especially at the right price! Many different vendors promise the same things but not all of them are right for you and your business. At Superior we can pull the pieces together. Learn more about our technology partners, on Our Partners Page.
Compliance Assistance and Audits
Compliance is one of the most serious and confusing pieces of handling employee benefits. How can you stay up to date when everything seems to change daily? Let us help you over come compliance hurdles. We are committed to making sure our clients stay compliant from local unenemployment to Healthcare Reform, and everything in between.
Concerned you are not meeting your compliance requirements? We are happy to come in and assess. Our audits incoroporate a total review and top down approach.
No middle man
You retain the 2% every time
Our approach to COBRA management is simple, it should be minded by the same people who handle your day to day transactions. We'll send out notices, we'll follow up to make sure payment is timely, and we'll let you retain the 2% fee unlike vendors who will charge an annual rate and keep the fee! By managing COBRA as part of our standard offering, we can work with you to develop your COBRA approach and maintain positive relationships with former employees.