Aetna is helping members in times of disasters and tragedies. Currently, Aetna has opened up several programs to help members affected by the wildfires in Riverside County. In addition to helping with prescriptions, finding care for evacuees and extending filing deadlines, Aetna has also opened its Employee Assistance Program (EAP) resources to all Aetna plan sponsors, regardless of whether or not they are Aetna EAP customers, during these times of need. Aetna’s EAP professionals, who have experience dealing with traumatic events, are available to help. Aetna members can contact Aetna EAP 24/7 for telephonic consultation, referrals or general information such as areas affected by a disaster, available shelters and government resources.
The number to call for EAP is 1-888-AETNA-EAP (1-888-238-6232) and the number to call for the Student Assistance Program is 1-877-351-7889.
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